The New York Animal Protection Federation and it’s 501C3 sister organization, the NYSAPF Education Fund, has established ShelterU, a professional development program, to enhance the skills and knowledge of New York’s shelter professionals. Our offerings start with workshops on compassion fatigue and human resources. More to follow.
About our presenter:
Wendy Recktenwald has worked in the addictions and education field for over 30 years in different professional capacities. Wendy has worked as a Chief HR Officer for the past 23 years while working evenings in the addictions field. Wendy continued to consult with mental health and addiction services organizations over the years and she has developed courses and training in compassion fatigue and vicarious trauma for nonprofits. As a boots on the ground animal rescue worker, she has worked in shelters, been a board member for shelters, and a rescue volunteer. Wendy has worked many large animal rescue operations in western NY. She is well versed in the struggles many shelter/rescue employees face each day.
Wendy has degrees in Human Resources and Organizational Development, and a degree in psychology. Wendy has a compassion fatigue educator certification.
This two-hour introductory training will take the learner through the essentials of being a supervisor in shelter/rescue organizations while focusing on positive supervision that is solution focused. This training will discuss the basics of good supervision, and the characteristics, habits and qualities that help contribute to a good supervisor. We will discuss how to help employees manage pressure at work. Working in a shelter environment the hours are long, the job is hard, and the need to multitask in a fast-paced environment demands the ability to provide good supervision in order to retain employees.